This is relevant for our clients and is a follow up from the email we sent out on 17 February 2025.

Our Terms and Conditions have been updated and are attached (yawn, but important for us both). The key changes are:

• The timetables for the receipt of your information for your self-assessment tax return will be changed and now will be strictly enforced. We will need your accounting information for the year to 5th April between 6th April and 31st October.
• We will not deal with any requests for work outside these periods unless there are very particular extenuating circumstances, and we agree in writing with you in advance – i.e. before 31st October each year.
• This is a win-win for us both.  You will understand your liabilities on a much more timely basis, we will be wearing a smile, and service levels will be far improved since we will have time to talk, consider points to assist you and the potential for errors will be far lower.

This will be adhered to in entirety, and we will continue to communicate this to you in lots of forms to ensure you understand the importance of this!